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Política de reembolso

We have a return policy, which means you should contact our customer service team. All sale purchases are final sale. 

You can always contact us with any questions at ysoaps.nb@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like beauty products. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.


Refunds 

Email us your problem or concern. We will try our best to fix the issue.